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Friday, July 31, 2009

Siebel Partner Portal

Intended Audience:
Partner users, employed by partner: Partner Sales agents / managers, Partner Marketing agents / managers, Partner Service agents / managers, Partner Alliance managers


Product Description:
Robust web application enabling partner users to access critical information and tools to transact business with the brand owner (vendor) and common customers. Users are partner, broker, dealer, agent, distributor, reseller or OEM employees.
Siebel Partner Portal provides a comprehensive, web-based partner portal designed to support all partner activities. The Siebel Partner Portal allows partners to access critical information and tools necessary to transact business with the brand owner and their customers.
Siebel Partner Portal enables channel partners to conduct business effectively with their brand owner organizations by providing out-of-the-box functionality for real time information sharing, such as news and message updates, and access to relevant literature, along with comprehensive set of collaborative tools for market development funds management, opportunity and account management, eCommerce selling tools (optional modules) and service request management. Siebel Partner Portal provides partners with an intuitive, easy-to-use, web-based interface to communicate, collaborate, and conduct business effectively with its brand owner organization.
Designed to work in collaboration with Siebel Partner Manager, commerce and order management functionality are extended with Siebel Partner Commerce.

Product Requirements, Restrictions and Dependencies
• Requires, at a minimum, of one Partner Manager license.
Key Functionality
Siebel Partner Portal includes the following:
• Browse the anonymous partner portal as an unregistered user
• Partner recruitment and registration
• CHAMP joint planning with brand owner
• Self and company profiling
• Manage Activities
• Track and manage certifications
• Register as individual or register as a company
• Browse and download marketing and product content through information catalog
• Receive news and personalized partner messages
• Receive web/email offers and eNewsletters (Requires Siebel WebMarketing)
• Generate reports and charts (Requires Siebel Report Server)
• Track account, competitor, industry news and product information (Requires Siebel Briefings)
• Manage accounts and opportunities
• Create quotes (Requires Siebel Partner Commerce)
• Place orders (Requires Siebel Partner Commerce)
• Log service requests
• Submit MDF requests
• Search and find partners - for customers or other partners
• Add and manage user accounts
• Shop for self or on behalf of customer (Requires Siebel Partner Commerce)
• Personalized pricing (Requires Siebel Dynamic Pricing)
• Online training (Requires Siebel Training)

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