Siebel Encyclopedia

Siebel Encyclopedia, Professional Edition is a multimedia and Web-enabled repository of all company marketing materials that a sales professional needs. It includes rich details on pricing, discounts, competitors, and company products including detailed comparisons, object handling tools, and sales literature. Service professionals can view linked problem categories for suggested diagnostic tips and access related technical information. Siebel Encyclopedia, Professional Edition information can be published by marketing and made available to all end users of the system. Built-in communications allow users to immediately send information to customers via the Internet, email, fax, or automated correspondence and fulfillment.

Users
Sales professionals, marketing managers and customer service agents