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Sunday, February 15, 2009

Siebel CRM Sales Module

Siebel CRM Sales enables small and midsized companies to grow revenues more quickly, predictably and profitably by providing a focus on the right deals at the right time. Organizations using Siebel CRM Sales, Professional Edition achieve unparalleled visibility into the sales pipeline – enabling sales professionals to “see” the big opportunities.

With Siebel CRM Sales, selling representatives are enabled to respond more effectively to sales opportunities. Contact and opportunity management within Siebel CRM Sales enables sales professionals to find the right piece of information that is most relevant to the sales situation. By having the right information at the right time, the sales professional can be more effective in front of the customer and maximize valuable customer-facing activities. By providing a common repository of customer information, Siebel CRM Sales allows sales teams to understand how customers buy, enabling them to respond to opportunities with a multi-channel sales strategy.

Siebel CRM Sales, Professional Edition provides up-to-the-moment, proactive intelligence to maximize sales revenue. With Siebel CRM Sales, Professional Edition all levels of the selling organization can access the facts required to confidently pinpoint problems and deploy resources. Siebel CRM Sales allows managers to monitor sales pipelines and evaluate the performance of the entire sales distribution network. Siebel CRM Sales enables sales professionals to identify critical trends in sales cycle length, win rates, discounting, and competitive engagement. This level of visibility is vital to any organization deploying a high-performing sales force.

Users
Sales professionals in small and midsized companies that would include: telesales reps, field sales reps, sales managers, sales directors, VPs of Sales

Key Functionality
• Opportunities and Pipeline
• Sales Assistant (activity plan templates for Opportunities)
• Executive Information System (pre-built charts for Opportunities, Accounts, Contacts)
• Accounts
• Activities
• Contacts
• Literature
• Products (basic product catalog with pricing)
• Notes and Attachments
• Advanced Search (adv. search algorithms including term proximity, word stemming, term inflection, etc.)
• Anywhere (software tools to streamline and automate management of Remote Client)
• Assignment Manager (configurable rules engine to automate assignment of leads and opportunities)
• Audit Trail (logging capabilities to maintain a history of changes made to Siebel records)
• EAI (interfaces for enabling real time integration of Siebel to 3rd party systems)
• Remote Client (fully functional disconnected client)
• Reports and Reports Server (library of pre-built reports and report scheduling and generation)
• Sync (client-based synchronization of Activities, Calendar and Contacts to Outlook, Notes and Palm)
• Workflow (configurable workflow engine to automate execution of business processes)
• Siebel Server Sync for Exchange
• Siebel Encyclopedia

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