Siebel Remote Client

Siebel Remote enables true mobile computing by providing a complete bi-directional exchange of information between laptops and corporate servers. Using Siebel Remote, mobile users can access the power of Siebel eBusiness Applications, and later synchronize to upload local changes to the server. Mobile clients can also initiate requests for information and download any new information from the corporate server. Siebel Systems’ patented synchronization architecture minimizes communication time and allows users to continue working while synchronization occurs in the background over LANs, WANs, and dial-up connections.

Siebel Remote manages all information exchanges with all mobile users. It provides comprehensive conflict detection and resolution facilities to ensure the integrity and synchronization of both server and client databases. Siebel Remote embedded two mobile database engines: Sybase SQL Anywhere and Microsoft SQL DE. Customers may use either one of these for their deployment.

Users
Field Sales, Field Service, Professional Services, Channel Partner Management

Key Functionality
• Provide complete, bi-directional data synchronization between mobile client and servers
• Scale up to support thousands of mobile users
• Include simple and robust conflict resolution
• Replicate net-change to minimize communication time
• Support the industry's first Mobile Web Client
• Is simple to setup and deploy

Siebel Reports Server

The Siebel Reports Server allows users and partners to schedule, run in batch and interactive modes, and distribute reports using an easy to use and intuitive user interface. The Siebel Web Client users can choose to queue reports to run periodically at a pre-determined time, or to better utilize computing resources by having particularly long reports run at off-peak times. They may also share the reports within the organization and with external organizations. Siebel Reports Server 7 can be deployed in Windows, Solaris, and AIX platforms.



Product Requirements
Siebel Reports Server is required for the Web Client and Dedicated Web Client users. In the disconnected mode, reports can only be run interactively in the Dedicated Web Client.




Users
Sales organization employees, call center employees, field sales and service employees, channel partners, channel managers, purchasing department, and management

Key Functionality
Generate and view pre-built reports interactively from Siebel Application views. Run reports interactively or schedule them to run at off-peak times. Employees, and partners can access reports via the web browser and grant others permission to view. The report viewer supports navigation, search, and email functions. Administrative users may create new reports and customize pre-built reports.